Let
me just come right out and say that people can be assholes. I do not just mean
their attitudes, I mean the fact that they are so in a daze that they don’t
know what the hell they are doing. Stubbornness and snobbery are two of the
main things you will deal with working with the public.
When
it comes to communication, and enforcing the rules and policies, greeting
everyone with a smile is the best course of action. Even if they don’t
acknowledge your existence right away, and they don’t. To them you are the
help, but you do not have to drop yourself into that role. There are
Supervisors that work here who believe they are Alphas when they are really
Omegas, or Betas, in that situation. They treat guests like they are cattle and
you do not want to take it THAT far either.
You
don’t want to drop yourself to that level where you set your mind at a point
when your fellow human beings are only numbers. I have been there and it’s a
slump not easy to escape in this profession. You need to treat EVERYONE
with courtesy and respect. Regardless of how fucking retarded they will react.
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